There was never a doubt that my realtor would deliver, but when he linked us up with John and his team I was beyond thankful to work with such an attentive and knowledgeable group. They were all very professional, yet had a comforting way about them which made airing out my life's business and finances out to complete strangers simple. Being a first time home buyer (me completely ignorant to the process) our many questions were happily answered, clears, and with rapid turnaround time. He even sent us this video of him explaining a closing costs breakdown; it walked us through thoroughly in just a few minutes, whereas if I looked at that document on my own I would have just seen a compilation of random numbers and headings. We would absolutely recommend John and his team to friends and family; the process was smooth as butter and couldn't be happier! Thanks John!